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Email Attack Trends: How phishing attacks are becoming more sophisticated and harder to identify

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20
Mar 2024
20
Mar 2024
Using data from Darktrace's End of Year Threat Report this blog describes how advanced phishing attacks pose significant cyber risk to signature based threat detection tools and shows how AI can be leveraged by security solutions to defend against these threats.

The state of email security and phishing attacks

Employees send and receive hundreds of emails a day to keep businesses moving. Unfortunately, it just takes one employee to interact with an undetected phishing email to potentially put an entire organization at risk from cyber disruption. Attackers know this, which is why they continue to develop and improve email phishing attacks.  

Increased attack sophistication makes it harder than ever for traditional cyber security solutions like SEGs, firewalls, and spam filters to detect and mitigate increasingly novel and sophisticated email threats.

When there are tell-tale signs of a threat, these solutions can  identify an incoming message as suspicious. Pointers such as emails from unknown senders, messages which contain an unusual amount of poor spelling and grammar or encourage the receiver to respond to an unexpected but supposedly urgent request.

That is, if the phishing attacks weren’t blocked by security measures before reaching the victim’s inbox. But, this is happening more and more often as phishing campaigns are becoming more advanced. Attackers are showing signs of consistently bypassing traditional protections and getting through to exploit victims.  

Darktrace email threat reporting

In its End of Year Threat Report, Darktrace analyzed over 10 million phishing emails targeting customer environments between September 1 and December 31, 2023.  Our findings signal that attackers are starting to take advantage of advancements in artificial intelligence (AI), including using Generative AI tools such as Large Language Models (LLMs) to create more convincing and sophisticated phishing messages – and at scale.

LLMs and Phishing

With the right AI prompts, attackers can use these LLMs to help write convincing email messages designed to target specific countries, companies or even individuals – all without the suspicious hallmarks which are traditionally associated with standard phishing attacks. The attackers don’t even need to speak the language of the individuals or groups they’re targeting.  LLMs lower language barriers for attackers; using their native tongue, they can simply ask the Generative AI to write a message in the language of their choosing.  

These techniques are designed to build trust and manipulate recipients into giving up sensitive information like user credentials, intellectual property or bank information or coerce them into downloading malicious payloads which can be used to launch further attacks on business infrastructure.  With the appropriate research, attackers can tailor the messages to increase the chances of being successful, like making them look like a legitimate company email or request.

Social engineering phishing attacks

A year ago. Darktrace shared research which found a 135% increase in ‘novel social engineering attacks’ in the first two months of 2023, corresponding with the widespread adoption of ChatGPT. These novel phishing attacks showed a strong linguistic deviation compared to other phishing emails, which suggested to us that Generative AI was already providing an avenue for threat actors to craft sophisticated and targeted attacks at speed and scale

We’ve seen this trend continue. Our End of Year Threat Report found 38% of these emails were identified as utilizing novel social engineering techniques.

Attackers are also deploying another technique to make phishing emails look more convincing – they’re making the emails themselves longer and more sophisticated.  

A potential victim might be suspicious of an ‘urgent’ email which prompts them to take action without an explanation - but if there’s additional context in the text, it adds an aura of legitimacy which is difficult to act against.

And threat actors know this; 28% of phishing emails analyzed by Darktrace over the period were identified as having “significant” amount of text – containing over 1,000 characters, which equates to over 200 words.  

It’s a sign that attackers are innovating and bolstering their efforts to craft sophisticated phishing campaigns, potentially leveraging Generative AI tools to automate social engineering activity by creating longer, more convincing phishing emails.  

QR code phishing

But this is far from the only innovative method which attackers are using to bypass traditional security defences. Among the 10 million plus emails analyzed during the reporting period, Darktrace/Email detected over 639,000 malicious QR codes within the messages.

Malicious QR codes placed within emails have become an increasingly common form of phishing attack, especially as QR codes have become a more common method for sharing links to information or buying links for products in recent years.

Attackers are deploying QR codes because they provide a way of directing unsuspecting victims to malicious websites or download links without needing to use a traditional phishing URL.  

The advantage of implanting QR codes for attackers is that while phishing URLs are something which traditional security solutions are actively looking to identify and mitigate, malicious QR codes are more difficult for them to detect.

Applying AI to email security

Traditional security solutions which rely heavily on previously identified malicious emails and known bad senders are struggling to identify and defend against these novel and increasingly sophisticated email threats.

But by using AI that learns the unique digital environment and patterns of each business, Darktrace/Email can recognize the subtle deviations in expected email activity to determine whether any given email could represent a threat to the business. It is then able to make highly accurate decisions to mitigate and neutralize any email attack it faces helping to keep your organization safe from cyber disruption.

It’s therefore imperative that in the battle against ever-evolving, ever more sophisticated cyber threats, defenders are also embracing AI to keep businesses safe. By effectively applying AI to cyber security challenges, defenders can take a proactive approach to cyber security, staying one step ahead of malicious attackers, with real-time detection and automated response to known and unknown threats looking to disrupt the business via the inbox.  

Darktrace/Email was recently awarded a 2024 AI Excellence Award for Machine Learning by Business Intelligence Group.

Join Darktrace on 9 April for a virtual event to explore the latest innovations needed to get ahead of the rapidly evolving threat landscape. Register today to hear more about our latest innovations coming to Darktrace’s offerings.

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Looking Beyond Secure Email Gateways with the Latest Innovations to Darktrace/Email

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09
Apr 2024

Organizations Should Demand More from their Email Security

In response to a more intricate threat landscape, organizations should view email security as a critical component of their defense-in-depth strategy, rather than defending the inbox alone with a traditional Secure Email Gateway (SEG). Organizations need more than a traditional gateway – that doubles, instead of replaces, the capabilities provided by native security vendor – and require an equally granular degree of analysis across all messaging, including inbound, outbound, and lateral mail, plus Teams messages.  

Darktrace/Email is the industry’s most advanced cloud email security, powered by Self-Learning AI. It combines AI techniques to exceed the accuracy and efficiency of leading security solutions, and is the only security built to elevate, not duplicate, native email security.  

With its largest update ever, Darktrace/Email introduces the following innovations, finally allowing security teams to look beyond secure email gateways with autonomous AI:

  • AI-augmented data loss prevention to stop the entire spectrum of outbound mail threats
  • an easy way to deploy DMARC quickly with AI
  • major enhancements to streamline SOC workflows and increase the detection of sophisticated phishing links
  • expansion of Darktrace’s leading AI prevention to lateral mail, account compromise and Microsoft Teams

What’s New with Darktrace/Email  

Data Loss Prevention  

Block the entire spectrum of outbound mail threats with advanced data loss prevention that builds on tags in native email to stop unknown, accidental, and malicious data loss

Darktrace understands normal at individual user, group and organization level with a proven AI that detects abnormal user behavior and dynamic content changes. Using this understanding, Darktrace/Email actions outbound emails to stop unknown, accidental and malicious data loss.  

Traditional DLP solutions only take into account classified data, which relies on the manual input of labelling each data piece, or creating rules to catch pattern matches that try to stop data of certain types leaving the organization. But in today’s world of constantly changing data, regular expression and fingerprinting detection are no longer enough.

  • Human error – Because it understands normal for every user, Darktrace/Email can recognize cases of misdirected emails. Even if the data is correctly labelled or insensitive, Darktrace recognizes when the context in which it is being sent could be a case of data loss and warns the user.  
  • Unclassified data – Whereas traditional DLP solutions can only take action on classified data, Darktrace analyzes the range of data that is either pending labels or can’t be labeled with typical capabilities due to its understanding of the content and context of every email.  
  • Insider threat – If a malicious actor has compromised an account, data exfiltration may still be attempted on encrypted, intellectual property, or other forms of unlabelled data to avoid detection. Darktrace analyses user behaviour to catch cases of unusual data exfiltration from individual accounts.

And classification efforts already in place aren’t wasted – Darktrace/Email extends Microsoft Purview policies and sensitivity labels to avoid duplicate workflows for the security team, combining the best of both approaches to ensure organizations maintain control and visibility over their data.

End User and Security Workflows

Achieve more than 60% improvement in the quality of end-user phishing reports and detection of sophisticated malicious weblinks1

Darktrace/Email improves end-user reporting from the ground up to save security team resource. Employees will always be on the front line of email security – while other solutions assume that end-user reporting is automatically of poor quality, Darktrace prioritizes improving users’ security awareness to increase the quality of end-user reporting from day one.  

Users are empowered to assess and report suspicious activity with contextual banners and Cyber AI Analyst generated narratives for potentially suspicious emails, resulting in 60% fewer benign emails reported.  

Out of the higher-quality emails that end up being reported, the next step is to reduce the amount of emails that reach the SOC. Darktrace/Email’s Mailbox Security Assistant automates their triage with secondary analysis combining additional behavioral signals – using x20 more metrics than previously – with advanced link analysis to detect 70% more sophisticated malicious phishing links.2 This directly alleviates the burden of manual triage for security analysts.

For the emails that are received by the SOC, Darktrace/Email uses automation to reduce time spent investigating per incident. With live inbox view, security teams gain access to a centralized platform that combines intuitive search capabilities, Cyber AI Analyst reports, and mobile application access. Analysts can take remediation actions from within Darktrace/Email, eliminating console hopping and accelerating incident response.

Darktrace takes a user-focused and business-centric approach to email security, in contrast to the attack-centric rules and signatures approach of secure email gateways

Microsoft Teams

Detect threats within your Teams environment such as account compromise, phishing, malware and data loss

Around 83% of Fortune 500 companies rely on Microsoft Office products and services, particularly Teams and SharePoint.3

Darktrace now leverages the same behavioral AI techniques for Microsoft customers across 365 and Teams, allowing organizations to detect threats and signals of account compromise within their Teams environment including social engineering, malware and data loss.  

The primary use case for Microsoft Teams protection is as a potential entry vector. While messaging has traditionally been internal only, as organizations open up it is becoming an entry vector which needs to be treated with the same level of caution as email. That’s why we’re bringing our proven AI approach to Microsoft Teams, that understands the user behind the message.  

Anomalous messaging behavior is also a highly relevant indicator of whether a user has been compromised. Unlike other solutions that analyze Microsoft Teams content which focus on payloads, Darktrace goes beyond basic link and sandbox analysis and looks at actual user behavior from both a content and context perspective. This linguistic understanding isn’t bound by the requirement to match a signature to a malicious payload, rather it looks at the context in which the message has been delivered. From this analysis, Darktrace can spot the early symptoms of account compromise such as early-stage social engineering before a payload is delivered.

Lateral Mail Analysis

Detect and respond to internal mailflow with multi-layered AI to prevent account takeover, lateral phishing and data leaks

The industry’s most robust account takeover protection now prevents lateral mail account compromise. Darktrace has always looked at internal mail to inform inbound and outbound decisions, but will now elevate suspicious lateral mail behaviour using the same AI techniques for inbound, outbound and Teams analysis.

Darktrace integrates signals from across the entire mailflow and communication patterns to determine symptoms of account compromise, now including lateral mailflow

Unlike other solutions which only analyze payloads, Darktrace analyzes a whole range of signals to catch lateral movement before a payload is delivered. Contributing yet another layer to the AI behavioral profile for each user, security teams can now use signals from lateral mail to spot the early symptoms of account takeover and take autonomous actions to prevent further compromise.

DMARC

Gain in-depth visibility and control of 3rd parties using your domain with an industry-first AI-assisted DMARC

Darktrace has created the easiest path to brand protection and compliance with the new Darktrace/DMARC. This new capability continuously stops spoofing and phishing from the enterprise domain, while automatically enhancing email security and reducing the attack surface.

Darktrace/DMARC helps to upskill businesses by providing step by step guidance and automated record suggestions provide a clear, efficient road to enforcement. It allows organizations to quickly achieve compliance with requirements from Google, Yahoo, and others, to ensure that their emails are reaching mailboxes.  

Meanwhile, Darktrace/DMARC helps to reduce the overall attack surface by providing visibility over shadow-IT and third-party vendors sending on behalf of an organization’s brand, while informing recipients when emails from their domains are sent from un-authenticated DMARC source.

Darktrace/DMARC integrates with the wider Darktrace product platform, sharing insights to help further secure your business across Email Attack Path and Attack Surface management.

Schlussfolgerung

To learn more about the new innovations to Darktrace/Email download the solution brief here.

All of the new updates to Darktrace/Email sit within the new Darktrace ActiveAI Security Platform, creating a feedback loop between email security and the rest of the digital estate for better protection. Click to read more about the Darktrace ActiveAI Security Platform or to hear about the latest innovations to Darktrace/OT, the most comprehensive prevention, detection, and response solution purpose built for critical infrastructures.  

Learn about the intersection of cyber and AI by downloading the State of AI Cyber Security 2024 report to discover global findings that may surprise you, insights from security leaders, and recommendations for addressing today’s top challenges that you may face, too.

References

[1] Internal Darktrace Research

[2] Internal Darktrace Research

[3] Essential Microsoft Office Statistics in 2024

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About the author
Carlos Gray
Product Manager

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Managing Risk Beyond CVE Scores With the Latest Innovations to Darktrace/OT

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09
Apr 2024

Identifying Cyber Risk in Industrial Organizations

Compromised OT devices in ICS and SCADA environments pose significant physical risks, even endangering lives. However, identifying CVEs in the multitude of complex OT devices is labor-intensive and time-consuming, draining valuable resources.

Even after identifying a vulnerability, implementing a patch presents its own challenges limited maintenance windows and the need for uninterrupted operations strain IT and OT teams often leading organizations to prioritize availability over security leading vulnerabilities remaining unresolved for over 5 years on average. (1)

Darktrace’s New Innovation

Darktrace is an industry leader in cybersecurity with 10+ years of experience securing OT environments where we take a fundamentally different approach using Self-Learning AI to enhance threat detection and response.

Continuing to combat the expanding threat landscape, Darktrace is excited to announce new capabilities that enable a contextualized and proactive approach to managing cyber risk at industrial organizations.

Today we launch an innovation to our OT Cybersecurity solution, Darktrace/OT, that will add a layer of proactivity, enabling a comprehensive approach to risk management. This industry leading innovation for Darktrace/OT moves beyond CVE scores to redefine vulnerability management for critical infrastructure, tackling the full breadth of risks not limited by traditional controls.  

Darktrace/OT is the only OT security solution with comprehensive Risk Management which includes:

  • Contextualized risk analysis unique to your organization
  • The most realistic evaluation and prioritization of OT risk
  • Effectively mitigate risk across your OT infrastructure, with and without patching.
  • The only OT security solution that evaluates your defenses against Advanced Persistent Threat (APT) Groups.

The most comprehensive prevention, detection, and response solution purpose built for Critical Infrastructures

Darktrace’s Self-Learning AI technology is a cutting-edge innovation that implements real time prevention, detection, response, and recovery for operational technologies and enables a fundamental shift from the traditional approach to cyber defense by learning a ‘pattern of life’ for every network, device, and user.  

Rather than relying on knowledge of past attacks, AI technology learns what is ‘normal’ for its environment, discovering previously unknown threats by detecting subtle shifts in behavior. Through identifying these unexpected anomalies, security teams can investigate novel attacks, discover blind spots, have live time visibility across all their physical and digital assets, and reduce time to detect, respond to, and triage security events.  

  • Achieve greater visibility of OT and IT devices across all levels of the Purdue Model.
  • The industry's only OT security to scale threat detection and response, with a 92% time saving from triage to recovery.  
  • The only OT focused security solution to provide bespoke Risk Management.

To learn more about how Darktrace/OT approaches unique use cases for industrial organizations visit the Darktrace/OT Webpage or join us LIVE at a city near you.

Read more below to discover how new innovations to Darktrace/OT are bringing a new, contextualized approach to Risk Management for Industrial organizations.

For more information on the entire Darktrace/OT Solution read our solution brief here.

Darktrace/OT and New Risk Management

Risk Identification

Leveraging the visibility of Darktrace/OT which identifies individual systems throughout the Purdue Model and the relationship between them, Darktrace/OT identifies high-risk CVEs and presents potential attack routes that go beyond techniques requiring a known exploit, such as misuse of legitimate services. Each attack path will have a mathematical evaluation of difficulty and impact from initial access to the high value objectives.  

Together this gives comprehensive coverage over your real and potential risks from both an attacker and known vulnerability perspectives. OT attack paths as seen here even leverage insights between the industrial and corporate communications to reveal ways threat actors may take advantage of IT-OT convergence. This revelation of imperceptible risks fills gaps in traditional risk analysis like remote access and insider threats.

Figure 1: Darktrace/OT visualizing the most critical attack paths at an organization
Figure 1: Darktrace/OT visualizing the most critical attack paths at an organization
Figure 2: A specific Attack Path identified by Darktrace/OT

Risk Prioritization

Darktrace/OT prioritizes remediations and mitigations based on difficulty and damage to your unique organization, using the established Attack Paths.

We ascertain the priorities that apply to your organization beyond pure theoretical damage answering questions like:

  • How difficult is a particular vulnerability to exploit considering the steps an attacker would require to reach it?
  • And, how significant would the impact be if it was exploited within this particular network?

This expanded approach to risk prioritization has a much more comprehensive evaluation of your organization's unique risk than has ever been possible before. Traditional approaches of ranking only known vulnerabilities with isolated scores using CVSS and exploitability metrics, often leaves gaps in IT-OT risks and is blind to legitimate service exploitation.

Figure 3: Darktrace/OT leverages its contextual understand of the organization’s network to prioritize remediation that will have the positive impact on the risk score

Darktrace provides mitigation strategies associated with each identified risk and the relevant impact it has on your overall risk posture, across all MITRE ATT&CK techniques.

What sets Darktrace apart is our ability to contextualize these mitigations within the broader business. When patching vulnerabilities directly isn’t possible, Darktrace identifies alternative actions that harden attack paths leading to critical assets. Hardening the surrounding attack path increases the difficulty and therefore reduces the likelihood and impact of a breach.

That means unpatched vulnerabilities and vulnerable devices aren’t left unprotected. This also has an added bonus, those hardening techniques work for all devices in that network segment, so apply one change, secure many.

Figure 4: Darktrace prioritizes mitigation reducing accessibility of vulnerability and the overall risk score when patches aren’t available

Communicate Board Level Risk with APT Threat Mapping

Darktrace/OT bridges theory and practice as the only security solution that maps MITRE techniques, frequently used by APT Groups, onto AI-assessed critical Attack Paths. This unique solution provides unparalleled insights including sector and location intelligence, possible operating platforms, common techniques, exploited CVEs, and the number of potential devices affected in your environment, supporting holistic risk assessment and proactive defense measures.

Ultimately, this becomes a power dashboard to communicate board level risk, using both metric based evidence and industry standard threat mapping.

Schlussfolgerung

Darktrace/OT is part of the Darktrace ActiveAI Security Platform a native, holistic, AI-driven platform built on over ten years of AI research. It helps security teams shift to more a productive mode, finding the known and the unknown attacks and transforming the SOC with the various Darktrace products to drive efficiency gains. It does this across the whole incident lifecycle to lower risk, reduce time spent on active incidents, and drive return on investment.

Discover more about Darktrace's ever-strengthening platform with the upcoming changes coming to our Darktrace/Email product and other launch day blogs.

Join Darktrace LIVE half-day event to understand the reality versus the hype surrounding AI and how to achieve cyber resilience.

Learn about the intersection of cyber and AI by downloading the State of AI Cyber Security 2024 report to discover global findings that may surprise you, insights from security leaders, and recommendations for addressing today’s top challenges that you may face, too.  

References

1. https://research-information.bris.ac.uk/ws/portalfiles/portal/313646831/Catch_Me_if_You_Can.pdf

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About the author
Mitchell Bezzina
VP, Product and Solutions Marketing
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